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Privacy Policy

Last revised: 13 February 2023

This Privacy policy ("Privacy Policy") together with our Terms of Service("Terms of Service") sets out the basis on which any Personal Information we collect from you ("you", "your", or "customer"), or that you provide to us, will be processed by us. By "Personal Information", we mean any information which, either alone or in combination with other data, enables you to be directly or indirectly identified, for example your name, email address, username, contact details or any unique identifier such as an IP address, device ID or other online identifier.

Please read the following carefully to understand what data we collect, how that data is used and the ways it can be shared by us. If you do not wish for your Personal Information to be used in the ways described within this Privacy Policy then you should not access or use the Site or use the services, functions, or features offered from time to time on the Site ("Services").

The latest Privacy Policy has incorporated elements from the General Data Protection Regulation (GDPR) as we act in accordance to its personal information processing rules within the European Economic Area (EEA).

1. General information policy

1.1. Information you give us

This is information about you that you give us by:

  • registering for a StackOfStake account;
  • corresponding with us by phone, e-mail or otherwise;

The Personal Information most often collected and maintained in a customer file includes customer transaction history, including records of payments made.

1.2. Information we collect about you

Each time you use the Services, we may automatically collect the following information, which may be considered to be Personal Information when combined with other information about you:

  • technical information, including the Internet protocol (IP) address used to connect your computer or other device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the dates and times you use the Platform length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call the contact phone number provided on our Platform.

Similar to other websites, our Platforms utilize browser cookies, web beacons and similar tracking technologies (collectively, "Cookies") to collect and store certain information when you use, access, or interact with our services. Details are set out in paragraph 14.

1.3. Information we do NOT collect about you

We do not collect any special categories of Personal Information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).

1.4. Information we may collect from third party sources

We may receive information about you from other sources, including third parties that help us update, expand, and analyze our records; prevent or detect fraud; process payments; or analyze your use of our Services. Our Services may also include integrated content or links to content provided by third parties (such as live chat, social media content, plug-ins and applications). Additional third parties may include our affiliated entities.

2. Purposes for which we collect your Personal Information

If you wish to transact on and use the Platform or use the Services, StackOfStake will collect information about you for the purposes set out below.

Information you provide to us may be used to:

  1. 2.1. establish and maintain a responsible commercial relationship with you;
  2. 2.2. understand your needs and your eligibility for products and services;
  3. 2.3. inform you about Site or Platform features;
  4. 2.4. provide information to you about developments and new products, including changes and enhancements to the Platform;
  5. 2.5. develop, enhance, and market products and services, and provide products and services to you;
  6. 2.6. process billing and collection of any fees;
  7. 2.7. conduct surveys and get feedback from you;
  8. 2.8. deliver products and services to you;

3. Security and confidentiality.

  1. 3.1. StackOfStake is committed to protecting your privacy. Internally, only people with a business need to know Personal Information or whose duties reasonably require access to it are granted access to customers’ Personal Information. Such individuals will only process your Personal Information on our instructions and are subject to a duty of confidentiality.
  2. 3.2. The Platform’s systems and data are reviewed periodically to ensure that you are getting a quality service and that leading security features are in place. We have established procedures to deal with any actual or suspected data breach and will notify you of a breach where we are required to do so.
  3. 3.3. However, no information system can be 100% secure. So, we cannot guarantee the absolute security of your information. Moreover, we are not responsible for the security of information you transmit to us over networks that we do not control, including the internet and wireless networks.

4. Disclosures

You agree that we have the right to share your Personal Information with:

  • Our service providers to the extent necessary to supply the Services to you.
  • Selected third parties, including analytics and search engine providers, that assist us in the improvement and optimization of the Services.
  • Authorities and law enforcement agencies worldwide when ordered to do so if this appears reasonable and necessary to us.

5. Your Personal Information protection

StackOfStake takes all reasonable endeavors to protect and safeguard Personal Information, but there are protective measures you should take, as well. Do not share your Personal Information with others unless you clearly understand the purpose of their request for it and you know with whom you are dealing. Do not keep sensitive Personal Information in your e-mail inbox or on Webmail. If you are asked to assign passwords to connect you to your Personal Information, you should use a secure password and always use two-factor authentication (2FA), where available. You should change your password regularly.

6. Changes To Our Privacy Policy

Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Privacy Policy.

7. Contact

Questions, comments and requests regarding this Privacy Policy should be addressed to [email protected].